Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mikayla Steele

Mikayla Steele

August 6, 2026

5  out of  5
rating by Mikayla Steele
"I spoke to Banks who was welcoming and reassuring with assisting me. I am happy to continue to be insured with StateFarm with service like this!"
We responded:
"Mikayla, we're happy to have you with us at State Farm! I'm glad to hear that Banks made you feel welcome and reassured. Let us know if we can help with anything else!"
Profile photo of jack boltja

jack boltja

August 5, 2026

5  out of  5
rating by jack boltja
"They were super helpful and made getting renters insurance very easy! Highly recommend!"
We responded:
"Jack, thank you for taking the time to leave us a review! I'm happy to hear that our team made getting renters insurance easy for you. Your recommendation means a lot to us. Let us know if we can help with anything else!"
Profile photo of Chao Yu

Chao Yu

August 4, 2026

5  out of  5
rating by Chao Yu
"Lauren is professional, knowledgeable, and genuinely cares about helping her clients. She helped me save money while making sure I had the right coverage. She made the entire process easy and straightforward. I highly recommend Lauren to anyone looking for a trustworthy insurance agent."
We responded:
"Chao Yu, I'm really happy to hear that Lauren was able to assist you effectively and make the process smooth. It's great to know you felt supported and found the right coverage. We appreciate your recommendation! Feel free to reach out if you need anything else!"
Profile photo of Garrick Duckery

Garrick Duckery

July 21, 2026

5  out of  5
rating by Garrick Duckery
"Great service from start to finish. Professional, knowledgeable, and always responsive. Lauren Burge took the time to answer my questions and made the entire process simple and stress-free. I highly recommend her to anyone looking for an trusted insurance agent they can trust."
We responded:
"Thank you, Garrick! I'm glad to hear that Lauren was able to make your experience smooth and stress-free. We appreciate your recommendation and are here if you need anything else!"
Profile photo of Casey Clements

Casey Clements

July 17, 2026

5  out of  5
rating by Casey Clements
"Banks made my experience quick and easy! Great reason for me to keep dealing with State Farm!"
We responded:
"Casey, thank you for taking the time to leave us a review! I'm happy to hear that Banks made your experience quick and easy. We appreciate your continued support and look forward to being here for you. Let us know if we can help with anything else!"
Profile photo of Jon Bourke

Jon Bourke

July 6, 2026

5  out of  5
rating by Jon Bourke
"I came to Lauren in Emily Beck's State Farm office located in my condo building, needing some real attention to a case/claim which had stalled with State Farm under the watch of my (then) current agent. I had a long, detailed account to tell and was in need of an agent who could understand those details and my own position with regards to what should have taken place in the handling of the claim, versus what had actually happened to date. It wasn't easy, but Lauren listened, understood and agreed to help unravel those details and push forward with a proper resolution. Best thing I could have done is sit down at her desk and decide to tell my story."
We responded:
"Thank you for taking the time to leave us a review, Jon! I'm really happy to hear that Lauren was able to provide the attention and understanding you needed to move your claim forward. It's great to know that sitting down with her made a positive difference for you. We're always here to help if anything else comes up!"
Profile photo of Charlotte Snyder

Charlotte Snyder

July 6, 2026

5  out of  5
rating by Charlotte Snyder
"Banks Plowden at State Farm was incredibly helpful in assisting me with getting my health insurance policy set up. He was professional, knowledgeable, and made the entire process easy to understand. I really appreciated his patience and willingness to answer all of my questions. Excellent service all around!"
We responded:
"Thank you, Charlotte! I'm happy to hear that Banks was able to assist you with setting up your health insurance policy. It's great to know he made the process clear and was there to answer all your questions. We appreciate your feedback and support! Let us know if we can help with anything else!"
Profile photo of Cane 718

Cane 718

July 5, 2026

5  out of  5
rating by Cane 718
"Emily Beck - State Farm Insurance Agent is highly recommended, and I'm writing to share my appreciation for Lauren Burge. Over the years, Lauren has provided fantastic professional service and has been absolutely amazing to work with.

She is extremely knowledgeable, helpful, and professional, consistently going above and beyond to assist me. I highly recommend Lauren for any insurance needs.

Thank you, Lauren, for all of your help. It is truly appreciated.

J. Darby"
We responded:
"Thank you, J. Darby! I'm so happy to hear about your positive experience with Lauren. She truly is a valuable part of our team, and it's wonderful to know she has been so helpful and professional over the years. Your recommendation means a lot to us. We're always here if you need anything else!"
Profile photo of Shantice Jones

Shantice Jones

July 1, 2026

5  out of  5
rating by Shantice Jones
"Banks was amazing 10 out of 10 I recommend"
We responded:
"Shantice, thank you for taking the time to leave us a review! I'm glad to hear that Banks provided you with such a great experience. We appreciate your recommendation and support. Feel free to reach out if you need anything else!"
Profile photo of Jay

Jay

July 1, 2026

5  out of  5
rating by Jay
"She is amazing!"
We responded:
"Jay, thank you for the 5 stars! I'm happy to hear you think so highly of our service. We're here for you, so feel free to reach out if you need anything else!"
Profile photo of Martin Foster

Martin Foster

June 29, 2026

5  out of  5
rating by Martin Foster
"Good rates with outstanding customer service from Lauren Burge.
I highly recommend doing business with them."
We responded:
"Martin, I'm happy to hear you enjoyed our rates and received outstanding service from Lauren. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
Profile photo of Evans Plowden

Evans Plowden

June 23, 2026

5  out of  5
rating by Evans Plowden
"Banks was very helpful when I was trying to find the right plan for my health coverage."
We responded:
"Thank you, Evans! I'm happy to know that Banks was able to assist you in finding the right plan. We strive to offer helpful and personalized service. Let us know if we can help with anything else!"
Profile photo of Bharath kumar reddy Mopuru

Bharath kumar reddy Mopuru

June 19, 2026

5  out of  5
rating by Bharath kumar reddy Mopuru
"I had a great experience with State Farm. Lauren Burge was very helpful, friendly, and easy to work with. She answered my questions quickly and made the whole process simple. I really appreciate her excellent customer service and would recommend Lauren and the team to anyone looking for insurance. Thank you, Lauren!"
We responded:
"Thank you, Bharath, for sharing your experience! I'm glad to hear that Lauren was able to assist you so effectively and make the process smooth. We appreciate your recommendation and are here to help with any of your insurance needs. Feel free to reach out if you need anything else!"
Profile photo of Ross West

Ross West

June 19, 2026

5  out of  5
rating by Ross West
"Banks Plowden handled my transaction with pure class and got me the protection that I needed. Highly recommend using him for coverage going forward."
We responded:
"Thank you, Ross! I'm glad to hear that Banks provided you with the coverage you needed and made the process smooth. We appreciate your recommendation and are here to help with any of your insurance needs. Feel free to reach out if you need anything else!"
Profile photo of Will Plowden

Will Plowden

June 18, 2026

5  out of  5
rating by Will Plowden
"Banks helped me tremendously and would recommend him."
We responded:
"Thank you, Will! I'm glad to hear that Banks was able to provide such great assistance. We appreciate your recommendation and are here if you need anything else!"
Profile photo of Simone Butler

Simone Butler

June 15, 2026

2  out of  5
rating by Simone Butler
"Poor communication style—got pushy and kinda rude towards the end, the customer service didn’t start out like that though. I didn’t enjoy my experience."
We responded:
"Hi Simone, I have reached out to you personally and hate to hear this was your experience with us over the last year. We strive to provide great customer service to everyone, and to hear that we fell short is disappointing. I'd really appreciate to hear your feedback as we are always working to improve and get better. Thank you!"
Profile photo of Gail Jump

Gail Jump

June 11, 2026

1  out of  5
rating by Gail Jump
"I am satisfied"
We responded:
"Hi Gail, thank you for taking the time to let us know you are satisfied! We always try our hardest to make sure our customers have a great experience moving over to State Farm. We appreciate your business!"
Profile photo of Marie Broome

Marie Broome

June 8, 2026

5  out of  5
rating by Marie Broome
"Lauren Burge with Emily Beck State Farm, helped my parents get lower cost coverage for their income needs. Literally dropping their premiums in half. Lauren has been very helpful and quickly answered any questions or concerns."
We responded:
"Marie, thank you for taking the time to leave us a review! I'm happy to hear that Lauren was able to help your parents find more affordable coverage. We're always here if you have any more questions or need assistance!"
Profile photo of Laurie Fowler

Laurie Fowler

June 4, 2026

5  out of  5
rating by Laurie Fowler
"Lauren Burge was extremely nice helpful and overall determined to get me the best rate possible,along with all the extras.Amen"
We responded:
"Laurie, thank you for taking the time to leave us a review! I'm happy to hear that Lauren was able to assist you in finding a great rate and providing all the extras you needed. We appreciate your support!"
Profile photo of Lillie Maine

Lillie Maine

June 3, 2026

5  out of  5
rating by Lillie Maine
"Very courteous, respectful and knowledgeable. Lauren understood what I needed from the first time I spoke with her. She stayed in contact with me with follow-ups to ensure everything I needed was in force."
We responded:
"Lillie, thank you for taking the time to leave us a review! I'm happy to hear that Lauren was able to assist you so effectively and keep you informed throughout the process. We appreciate your feedback and are glad you had a positive experience with our office. Feel free to reach out if you need anything else!"
Profile photo of Tori Scott

Tori Scott

June 2, 2026

5  out of  5
rating by Tori Scott
"Yania is a great Agent! She got me what I needed in less than a hour. Highly recommend."
We responded:
"Thank you, Tori! I'm happy to hear that Yania was able to assist you so efficiently. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
Profile photo of Angie Cox

Angie Cox

June 2, 2026

5  out of  5
rating by Angie Cox
"Lauren was extremely helpful in ensuring I had the best coverage for my newly purchased home and replacing the current coverage on my vehicle. Her knowledge and expertise was pivotal in ensuring I received the best price possible while still having the coverage I needed. Extremely happy with the service provided!"
We responded:
"Thank you, Angie! I'm really glad to hear that Lauren was able to assist you with your home and vehicle coverage. It's great to know you felt confident in the service and the coverage options provided. We're here if you need anything else!"
Profile photo of mohamed hussein

mohamed hussein

May 22, 2026

5  out of  5
rating by mohamed hussein
"Excellent customer service"
We responded:
"Hey Mohamed, thank you for the 5 stars! I'm happy to hear you had a great experience with our customer service. We appreciate your support!"
Profile photo of Brooke Hollins

Brooke Hollins

May 22, 2026

5  out of  5
rating by Brooke Hollins
"Hands down the best experience buying insurance!"
We responded:
"Hey Skyeer Sky, thank you for the 5 stars! I'm happy to hear you had such a great experience with us. We strive to make buying insurance as smooth and pleasant as possible. We appreciate your support!"
Profile photo of MASCHIL YISRAEL

MASCHIL YISRAEL

May 16, 2026

5  out of  5
rating by MASCHIL YISRAEL
"My agent Lauren was very friendly and helpful. She also made sure I was fully covered from car to apartment, and she always makes sure I stay on top of my payments before the due dates. Thanks again."
We responded:
"Maschil, thank you for your feedback! I'm happy to hear that Lauren was friendly and helpful in ensuring you have comprehensive coverage. We appreciate your trust in us. If you need anything else, feel free to reach out!"